Effective Date: 3 October 2025

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Welcome to NCREAMS LTD. By placing an order and completing checkout on our website, you agree to be bound by these Terms and Conditions. Please read them carefully before making any purchase.

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1. General

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1.1 Futuride is a trade name for NCREAMS LTD and is a dropshipping store. Products sold on this website are shipped directly from our suppliers. We do not handle physical repairs or maintenance of products.

1.2 By purchasing any e-bike, e-scooter, or electric mobility product from Futuride, you acknowledge and accept that you are solely responsible for proper use, maintenance, and repairs of the product.

1.3 All purchases are made under the laws of the United Kingdom and the European Union, and it is the buyer’s responsibility to ensure compliance with local regulations regarding electric scooters, bikes, and other electric mobility devices.

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2. Product Use and Safety

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2.1 Electric bikes and scooters are intended for recreational, commuting, and personal transport purposesonly.

2.2 Users must follow all traffic laws, safety regulations, and local guidelines when riding in the UK, EU, or any other jurisdiction.

2.3 NCREAMS LTD assumes no liability for accidents, injuries, fines, or damages incurred while using our products.

2.4 By purchasing our products, you accept full responsibility for all future repairs, maintenance, and associated costs.

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3. Repairs and Support

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3.1 NCREAMS LTD does not provide repair services. Any mechanical, electrical, or structural issues are the responsibility of the buyer.

3.2 For troubleshooting and maintenance, buyers are encouraged to:

• Consult the user guide/manual included with the product.

• Search for tutorials or instructional videos on platforms like YouTube.

3.3 NCREAMS LTD is not liable for damages, loss, or injury resulting from improper repair attempts, misuse, or negligence.

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4. Warranty and Liability

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4.1 Any warranty, if applicable, is provided directly by the product manufacturer. NCREAMS LTD does not issue or guarantee warranties for products.

4.2 NCREAMS LTD excludes all liability for:

• Accidents, injuries, or death caused while using products.

• Damages to property or persons.

• Any misuse or non-compliance with local laws.

4.3 By purchasing a NCREAMS LTD product, you acknowledge that all risks associated with operation, repair, and maintenance are assumed by you, the buyer.

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5. Dropshipping and Shipping

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5.1 Products are shipped directly from third-party suppliers. NCREAMS LTD cannot guarantee delivery times, and delays caused by logistics partners are beyond our control.

5.2 Shipping, customs, and import duties are the responsibility of the buyer unless otherwise stated.

5.3 NCREAMS LTD cannot provide replacement parts, servicing, or onsite repairs.

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6. Purchase Agreement

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6.1 By placing an order and completing checkout, you agree to these Terms and Conditions in full.

6.2 You acknowledge and accept that:

• You are solely responsible for future repairs, maintenance, and operational safety.

• Futuride acts as a dropshipping retailer only.

• All sales are final, except as required by applicable consumer protection laws.

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7. Legal Compliance

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7.1 Products in our store must be used in compliance with all UK and EU laws concerning electric mobility devices.

7.2 Buyers are responsible for ensuring compliance with:

• Maximum speed limits

• Road use regulations

• Helmet and safety requirements

• Age restrictions

7.3 NCREAMS LTD is not liable for legal consequences arising from non-compliance with these regulations.

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8. Changes to Terms

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8.1 NCREAMS LTD reserves the right to update, amend, or modify these Terms and Conditions at any time without prior notice.

8.2 Continued use of the website or purchase of products constitutes acceptance of the revised terms.

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Please Note: By purchasing from NCREAMS LTD and completing checkout, you agree to all of the above terms, acknowledge that you accept full responsibility for the product’s safe use, maintenance, and any future repairs, and understand that these Terms and Conditions may change at any time without notice.